A configurable in-home support platform that provides trusted social support for Medicare Advantage, Medicaid, and Special Needs Health Plan members.
Our companion care model helps address health-related social needs, provides respite for family caregivers, and supports better engagement, outcomes, and cost reduction.
We provide real human connection and practical support that technology alone cannot deliver. Companion care services help fill care gaps, improve member engagement, and support health plan quality objectives.
Available across thousands of cities to support members wherever they are.
Helpers identify unmet needs and risks through trusted in-home relationships.
Members get on-the-ground support to follow through on care plans and referrals.
Programs can focus on members most likely to need and benefit from support.
Companion care can become a channel for member engagement and quality improvement.
Studies show measurable reductions in healthcare costs and improvements in care utilization.
Backed by claims analyses and peer-reviewed research studies.
reduction in total cost of care among high-risk members
reduction in inpatient hospital admissions
increase in primary care visits among socially isolated members
reduction in health plan enrollment churn vs. non-members
Mobile app for care helpers to access visit guidance, safety content, educational resources, and report needs or risks after visits.
Simple online portal where members can review, manage, and schedule visits.
Needs identified in the home or through assessments can be surfaced in real time for care navigation and follow-up.
Dashboards and reporting help health plans track activity, gaps, referrals, member satisfaction, and program performance.
Eligible members sign up by phone with the care team.
Care helpers are matched based on member preferences and availability.
After each visit, feedback, needs, and risks are captured to improve care delivery and reporting.
This service is designed for health plans, health systems, and eligible members covered through participating plans.
Important note
Companion care services are currently available only to eligible health plan members and are not offered directly to individual consumers.
Backed by claims analyses and research studies
Transparent reporting and measurable value drivers
Designed to safely support members in the home